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Details tab will note whether the sync was push/pull action as well manual/auto sync action:

  • Stage: CallPlugin AssetConnector Push to Asset - auto-sync push task (see also it was started by autosync user).
  • Stage: CallPlugin AssetConnector Manual pull from Asset - manual update done by user.

In case of Auto-sync task, changed object will be updated based with data from the system in which change is newer.
This can be observed in Import Log, on Objects tab. The color of Operation icon will indicate whether the version of object was taken from FM Access or Asset:

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Choose Faciliate Asset tab in Object Properties window.


Troubleshot

  • Error: Multiple objects mapped to asset object type XXX, guids: YYY, ZZZ 

    That means that somehow more than 1 object in FM Access has the same guid. Auto sync cannot be done, unless all of these objects have distinct guid. 
    One can manually change guids for these objects or remove them. To prevent such case it is recommended that synced guid field with Asset is of type GUID in FM Access.

  • It may occur that object in Asset has different category than configured in import domain - in such case a following message in object detail report will be generated.

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