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Introduction

This chapter describes how to setup two provides instructions on setting up two-factor authentication with for any account.

This type extra layer of additional security is available accessible for all providers - both , whether internal and or external like , such as ADFS or LDAP. 

Initial setup

Step 1: login to you account

Before you start, you have to authenticate in a standard way. Image Removed

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Step 2: select change password function

This function will open you account security page:

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 Note: at this point you will have to re-authenticate for security reasons.

Setting up the mobile authenticator app

Before you begin, please install one of the free applications that support OTP (One time passowrd). 

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A user can setup as many OTP providers as needed, e.g. one for each device (phone, tablet, smart watch).

Reset Two Factor Authentication (OTP) 

Once a user sets their OTP Authenticatior they cannot login without it. 

If a user looses phone, does not have a backup and cannot login, an OTP must be disabled by security administrator for this user. 

Request a user to setup OTP

In the user administration page, select Credentials Reset action.

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A user will now be requested to setup new OTP. They can remove the old one if it will not be used in the Account page. 

Entirely remove OTP for user

There is no other way to bypass OTP or reset it by the user, e.g. via e-mail.

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